Managed Exchange Services

Managed Exchange is an enterprise email service in which DataKobi takes full responsibility for the setup, security, backup and day-to-day maintenance of your Microsoft Exchange Server infrastructure. Your mailboxes are hosted in our data centers in Türkiye.

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12 years of field experienceTR data centers24/7 on-site support

Email is the most critical communication channel for most organizations, yet Exchange server maintenance, CU patches, certificate renewals and the fight against spam are where internal IT teams lose the most time. With Managed Exchange, this entire operation is ours: you simply open Outlook.

We have been running Exchange infrastructures for 12 years and today manage tens of thousands of mailboxes. Multi-layer antispam (99.7% catch rate), enterprise archiving, ActiveSync mobile sync and Outlook Web App are standard in every package.

Key features

99.7% spam catch rate

Multi-layer filtering: RBL, SPF/DKIM/DMARC verification and machine-learning-based content analysis.

Unlimited archive

Automatic archiving for legal retention periods, with eDiscovery support.

Mobile and web access

Full sync with ActiveSync, Outlook Web App and all modern clients.

Seamless migration

Move from an existing Exchange, POP3/IMAP or Microsoft 365 environment with no data loss.

Why should I buy a managed service instead of running my own Exchange server?

Running an Exchange environment properly requires a CU (Cumulative Update) patch every three months, regular certificate renewal, database integrity checks, queue monitoring and attack surface management. The ProxyLogon and ProxyShell vulnerabilities of 2021 showed that unpatched Exchange servers could be taken over within hours. With Managed Exchange, patch windows run on our calendar with your approval, and monitoring sits with our 24/7 NOC team. In a typical organization of 100 users, the 15-20 hours a month of operational load your internal team spends on Exchange drops to zero.

On cost, the math is clear: once you add up licensing (monthly rental via SPLA), hardware, backup infrastructure and engineer time, the managed service is more economical than running your own server at every scale above 25 users.

How is deliverability guaranteed?

There are two main reasons emails land in the recipient's spam folder: faulty authentication records (SPF, DKIM, DMARC) and a poor IP reputation. At DataKobi, these three records are configured and continuously monitored by us for every customer; sending IPs are dedicated to your organization and RBL lists are scanned daily. Because of the bulk sender rules that Google and Microsoft introduced in 2024 (DMARC is now mandatory), this configuration is no longer optional — for customers who migrate to us, the "our email goes to spam" complaint typically goes away within the first week.

Technical Specifications

Platform: Exchange Server 2019, current CU
Storage: Expandable quota starting at 50 GB per user
Security: TLS enforced, ATP-like additional protection layer
Backup: Daily backup plus 14-day recovery points
Compliance: KVKK (Türkiye's personal data protection law), ISO 27001, hosting in Türkiye

Frequently Asked Questions

What is the difference between Managed Exchange and hosted email?

Shared hosting email puts hundreds of companies on a single server and suffers from IP reputation problems. With Managed Exchange you use an Exchange infrastructure dedicated to your organization, backed by an SLA and professionally managed; deliverability and security are on a different level.

Will anything be lost when my existing emails are migrated?

No. During migration the old and new systems run in parallel; the entire folder structure, calendars and contacts are transferred exactly as they are. Downtime is typically limited to the few minutes it takes to switch the MX record.

Who manages the SPF, DKIM and DMARC records?

The DataKobi team configures and monitors all authentication records on your behalf. Under the sender rules that Google and Microsoft have applied since 2024, these records are mandatory for your emails to be delivered.

Where is my data stored?

All mailboxes are stored in our data centers in Ankara and Istanbul. Under KVKK, data does not leave the country.

From how many users does it make sense?

For any organization above 25 users, the total cost of ownership is clearly lower than running your own server. For organizations with 500+ users we offer a dedicated cluster architecture.

A 30-minute discovery call with your architect

We will listen to your needs and outline the right architecture and a clear pricing framework in the same call. The first consultation is free.

Book a Call